Help Topics

Quick answers for using FeeWise. Still stuck? Email feewiseapp@gmail.com.

Getting started

Sign in with your Google account — your 15-day free trial starts automatically. Then set up your institute details in Settings and create your first fee receipt.

Activating your subscription

Open the app and enter your activation key in Settings → Subscription (or on the activation screen when your trial ends). Your plan and days left are shown in Settings → Subscription.

Moving to a new phone

Back up your data from Settings, install FeeWise on the new phone, sign in with the same Google account, restore the backup and use your existing key.

Two-device sync (Sync plan)

Activate the same key on both devices. Records sync automatically when both devices are online.

Backups

Use Settings → Backup & Restore to save a copy of all receipts, students, faculty and leads. Keep regular backups before changing or resetting your phone.

WhatsApp opens the wrong app

If you have both WhatsApp and WhatsApp Business, go to phone Settings → Apps → Default apps → Opening links, open each WhatsApp version and tap “Clear defaults”. Then choose the app in FeeWise Settings → WhatsApp for messages.

Leads & enrolment

Add enquiries under Leads. Tap “Close Lead & Enroll” to open a receipt with the student details filled in; the lead closes once the receipt is saved.

Faculty payments

Open Faculty Payment Reports, pick a month and tap a faculty member to record or correct (Record Again) that month’s payment.

Deleting your account

In the app open Settings → Delete my account. You can also request deletion on our Delete account page.